your Privacy is important

1. Introduction

The Accounting Pig Limited is a company registered in England, with company number 10047291. Our business address is Winkfield Lane, Windsor, Berkshire. SL4 4SR.

The Accounting Pig Limited is the data controller responsible for any handling of personal data and also a data processor on behalf of our contracted clients.

Personal data, or personal information, means any information about an individual from which that person can be identified.

At The Accounting Pig we respect your privacy and undertake to treat and protect your personal data in line with current data privacy and protection laws.

This privacy policy explains how we use your personal data when you visit our website, interact with us, and become a client. It also sets out your rights to privacy and how the law protects you.

If you have any questions, or would like to exercise your privacy rights, you can contact us by telephone on 01344 534 134 or by email via privacy@accountingpig.com

2. Collecting your data

A. Website visitors
Our website (www.accountingpig.com) describes our accounting services aimed at small businesses located in the United Kingdom. Our website is not intended for children and we do not knowingly collect data relating to children.

When you visit our site, unless your cookie settings have been set to prevent us doing so, a cookie will be deployed to your computer. You can find more detail about how we use cookies here.

B. Interacting with us
If you choose to interact with us via email or telephone, we will collect your name, email address, telephone number, and in some instances your address for the purpose of continuing our conversation.

Our website includes a contact us form. If you choose to contact us via this route, we collect your name and email address to allow us to contact you in response to your enquiry.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data).

Your personal data collected during interactions with us will not be used for marketing purposes unless you specifically request (opt-in) to receive information about our services.

You have the right to stop receiving (opt-out) information about our services at any time by emailing us at privacy@accountingpig.com or by clicking an unsubscribe link at the bottom of marketing related emails.

C. When you become a Client
When you choose to become a client for our services, we will collect the personal data required for us to provide those services. Our Terms and Conditions of Engagement will inform you of the data we will collect and hold.

3. Protecting your data

We operate appropriate security measures to prevent your personal data from being accidentally lost, or used, accessed or disclosed in an unauthorised way. We limit access to your personal data to those employees, agents, contractors and other third parties who have a legitimate need. When held in our own systems:

We store encrypted on cloud services
Laptops and smartphones have encrypted HDs and are password protected
We do not permit data to be stored on unencrypted removable or portable drives.

In order to provide our services to you or comply with local law, we may share personal data with third parties such as:

Suppliers and service providers (for example accounting software, payment processing and fraud prevention providers, manufacturers and postal or delivery services)
Auditors and professional advisers like bankers, lawyers, accountants and insurers
Government, regulators and law enforcement

We require all third parties we work with to respect the security of your personal data, to process the data solely for the purpose of providing our services to you, and to treat it in accordance with the law.

We do not allow any personal data to leave the European Economic Area unless we can be sure a similar degree of protection will be applied to it.

We may transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. You can find out more from the European Commission website here: European Commission- Adequacy of the protection of personal data in non-EU countries.

Where we use providers based in the US, we may transfer data to them provided they are part of the Privacy Shield which requires them to provide appropriate protection to personal data. You can find out more from the European Commission website here: European Commission – EU-US Privacy Shield.

We have in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

4. Keeping your data

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

We keep analytics data collected from our website for 26 months, after which it is either anonymised or deleted
We keep data from telephone or email interactions for as long as appropriate to maintain the relationship you choose to have with us
We keep financial records (data from quotes, invoices and payment history) for seven years, to comply with our legal and regulatory requirements

5. Your privacy rights

In the UK your rights under data protection laws in relation to your personal data are set out in the General Data Protection Regulation, which came into full force on 25th May 2018.

The General Data Protection Regulation provides you with:

The right to be informed – an obligation on us to inform you how we use your personal data
The right of access – a right to request a copy of the personal data we hold about you (known as a ‘data subject access request’)
The right to data portability – a right for you to ask us to provide the copy of your personal data in an electronic format
The right to rectification – a right to make us correct personal data about you that may be incomplete or inaccurate
The right to erasure –you can ask us to delete the personal data we have about you. We are not required to delete such data if there’s an overriding legal reason we need to keep it.
The right to restrict processing – a right for you in certain circumstances to ask us to suspend processing personal data
The right to object – a right for you to object to us processing your personal data, for example in the case of direct marketing
Rights in relation to automated decision making and profiling – an obligation we have to be transparent about any profiling we do, or any automated decision making.

If you have any questions, or would like to exercise your privacy rights, you can contact us at privacy@accountingpig.com.

In the UK the Information Commissioner’s Office is the supervisory authority for data protection issues. If we do not respond appropriately to any privacy or data protection concerns you make us aware of, you have the right to make a complaint to the Information Commissioner’s Office at any time. More information about the Information Commissioner can be found on their website.

We are registered with the Information Commissioner under reference ZA178820